Key Account Manager

  • Strategy & Growth
  • London, United Kingdom
  • Full-time

Description

As Google Cloud's premier partner in AI, we provide world-class businesses with cutting-edge data solutions in the cloud.

We help clients take leading technology to the limits by combining our expertise in machine learning, data engineering, and analytics. With Google Cloud Platform as our foundation, we help businesses future-proof their solutions, deepen their understanding of consumers, increase competitive advantage and unlock operational efficiencies.

Our team consists of experts in machine learning, data science, software engineering, mathematics, and design. We share a passion for data & analysis, operate at the cutting edge, and believe in a pragmatic approach to solving hard problems.

THE ROLE
As an Account Manager, you will be the key commercial point for our top accounts within a specified vertical. The main responsibility of the role will be to maximise the pipeline of opportunities and bring these deals to a successful close.

Your core goals as an Key Account Manager:

  • Grow account revenue in-line with annual targets, leading commercial discussions with clients and partners.
  • Play a critical role in building relationships with priority accounts, ensuring client satisfaction throughout engagements, working with Datatonic's Strategy & Engagement teams to frame and communicate the business value from completed projects, with the goal of maximising follow-up work.

Your responsibilities will include:

Build & manage the relationship with key client stakeholders in order to maximise the sales pipeline coming from them. This includes:

  • Ensuring they are fully up to speed with Datatonic’s capabilities & solution portfolio.
  • Holding regular roadmap planning sessions to understand their challenges & scoping out where Datatonic could support.
  • Being their key commercial point of contact (e.g. the go to person for new opportunities or issues)

Develop strong business relationships with the Account teams at our Strategic Partners (Google Cloud, Looker, Intel) to maximise the sales pipeline from new stakeholders / new parts of the business. This includes:

  • Mapping the account to identify new stakeholders to proactively go after.
  • Organising workshops and lunch & learns to further embed & increase awareness of Datatonic.
  • Working with Datatonic’s marketing team to run account-based marketing campaigns.

Act as the Commercial Lead on all opportunities with the target Accounts. This includes:

  • Qualifying the opportunity.
  • Assembling the right technical team to scope out the opportunity.
  • Understanding who the key decision makers are & ensuring their buy-in.
  • Ultimately bringing opportunities to successful close

Requirements

  • Ideally professional experience in a fast-paced client facing environment.
  • A clear understanding of how large organisations make decisions & how to influence them, with a proven pedigree in helping a business deliver significant growth
  • Ability to communicate and influence all levels of stakeholders across functions (especially tech, engineering, data science, sales, marketing and finance).
  • You have a consultative ‘listen-first’ approach and understand what motivates people & tailor your messaging accordingly.
  • Initiative taker, eager to break new ground & create opportunities.
  • Exceptional people skills, builds rapport easily.
  • Relevant Bachelor’s Degree.

What would really set you apart:

  • Management consultancy background in a top firm.
  • Experience of account managing enterprise level companies in industries such as TMT. Retail, CPG, Finance
  • A real passion for technology, ‘infectious’ in your enthusiasm for ML, AI, Big Data and Analytics topics!

Benefits

The Basics: 25 days holiday in addition to bank holidays, choice of laptop, pension scheme (rises by an extra 1% per year of service), team bonus payable annually, home equipment allowance

Health & Wellbeing: Private Healthcare Insurance, Employee Assistance Program, Working From Home Allowance, Discounted Gym Membership, Cycle to Work and Tech Scheme

Learning: Datatonic encourages continuous learning at all levels with a generous conference budget, freedom to explore the latest tools and technologies as well as regular knowledge-sharing activities. You will get access to Linux Academy, Coursera, and LinkedIn Learning and a £700 Conference Budget

Career Development: A personalised development plan to ensure you hit your professional goals with a clear roadmap for progression

Impact: The opportunity to work on cutting-edge AI and ML solutions spanning multiple industries and with market-leading organisations

Innovation: Access to Datatonic LABs, our Research & Development hub. Experiment and bring forward ideas, create impactful and meaningful work in a creative and collaborative environment - even just for fun!

Team Vibe & Social: A welcoming and friendly team plus regular monthly social events and team offsites including daily treats in the office, Tasty Tuesdays (paid lunch) and Thirsty Thursdays (team drinks)


WORKING FOR DATATONIC

Our UK headquarters is based in a tech-centric environment in the centre of Canary Wharf. We also have offices in Stockholm, Geneva, Munich, and Barcelona, and we work with clients in many other European countries. We allow for flexible working hours and the possibility of remote work.

We’re an eclectic team with lots of different interests and personalities. We have many different roles across data science, engineering, analytics, consulting, marketing, business development, and operations. As a company, we have a strong emphasis on learning and professional development. Our core values are:

Cultivating Excellence

A hub for continuous learning, curiosity, developing ideas, testing things out - and then putting ‘excellence’ into practice.

Owning It

Working collaboratively in cross-functional teams to achieve customer delight. We love what we do and draw immense satisfaction from taking responsibility and seeing the results of our work.

Purposeful Impact

Creating positive change for our customers, using the most relevant machine learning and analytics approaches and the best technologies to meet real business needs.

Winning with Partners & Friends

Our business has been built on great partnerships and open-source collaboration. It’s one thing to be successful, but to do it in partnership with great people and other great companies is even better in our opinion.

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