Cloud data migration
Cloud data migration
On average, businesses are under-utilising 50% of their workspaces – a figure only exacerbated in the post-covid era. RICOH Spaces, the market-leading smart workplace enhancement platform designed to optimise workspace bookings, wayfinding, and workplace insights, addresses this gap. RICOH Spaces is part of Ricoh, the multi-billion dollar digital services company.
To enable the rapid growth of the business globally, Datatonic developed an enterprise-grade platform on Google Cloud, with high scalability, reliability and availability across Ricoh’s emerging markets – the USA, Europe and Asia Pacific. With this new platform, RICOH Spaces is able to expand into new regions with ease, supported by security best practices and data residency that adheres to local requirements.
“The platform has already supported 50+ customer migrations, across 3 phases, with over 20 customers migrated in a single day, taking just hours end-to-end.” – Nathan Thomas, Head of Product, Ricoh Digital Experience
Ricoh Digital Experience (RDx) is the technology arm of Ricoh, a leading global provider of digital services, information management, and print and imaging solutions designed to support digital transformation and optimise business performance. Its products and services reach forward-thinking customers in approximately 200 countries and regions around the world.
RDx developed an innovative cloud-hosted workplace enhancement platform called RICOH Spaces which integrates activities such as desk booking, meeting room management, wayfinding and more to transform the modern office experience. After the explosive growth of RICOH Spaces, RDx was looking to migrate RICOH Spaces to a platform architecture that can scale with the needs and agility of the product.
RICOH spaces needed to be migrated from their initial, monolithic platform set-up on Google Cloud, to a platform architecture that could rapidly scale across multiple regions whilst maintaining security best practices.
The new platform needed to have:
To allow for this, the monolithic set-up needed to be separated into microservices; these then required orchestration to communicate with each other.
“We needed to achieve an enterprise-grade platform with high scalability, reliability and availability in multiple regions including the USA, Europe and Asia Pacific whilst maintaining our ability to deliver functionality with ease.” – Nathan Thomas, Head of Product, Ricoh Digital Experience
To future-proof the platform, it needed to follow best practices in automated platform and application build, shifted-left security and permissions model, SLO-based product uptime and automated SLI-based metrics, as well as API management.
To meet RICOH Spaces platform needs, Datatonic worked with the RDx team to build a best-in-class platform with high scalability, reliability and availability, addressing data residency and security requirements.
The team began with a design phase to review the existing platform built on Google Cloud and provide detailed recommendations on improvements to the contemporary design for scalability and overall product latency.
Datatonic then worked with the client to transform their initial set-up, by:
“Datatonic enabled us to go beyond our expectations for our RICOH Spaces Platform. Rarely do you tick every box with a large-scale requirement, but we have been able to deliver on all requirements, enabling us to go further than ever with our mission to provide the best workplace platform to our customers.” – Nathan Thomas, Head of Product, Ricoh Digital Experience
The upgraded platform has multi-region scalability – so the RDx team can take a single code base, and deploy it to any or all environments, accelerating rollouts to new regions. On top of this, the microservices architecture means that RDx can roll out updates to its platform quickly and efficiently, maximising the number of companies that can drive effective ways of working and improve collaboration in their workspaces.
With the infrastructure and application both automatically scaling to new customer workloads, customers can be migrated onto the RICOH Spaces platform in a matter of hours end-to-end. As RICOH Spaces’ infrastructure can rapidly scale, the capability supports their growth and customer onboarding.
Finally, the set-up has cost optimisation built-in across cloud infrastructure, to significantly reduce cloud spend while maintaining the same level of performance and scalability.