Datatonic

(Last updated on June 5, 2023)

Welcome!

Welcome to the Datatonic website at https://www.datatonic.com/ which includes all subpages and subdomains, present and future (the “Website”).  We are delighted that you have chosen to visit us and use the Website. 

Datatonic takes your privacy and security of personal data very seriously. We have provided and will continue to provide a secure environment and this strict Privacy Policy (the “Policy”) that describes the limited ways your information is used and the limited access to such information. We ask that you read it carefully. 

Key Elements of this Policy

Here are the key elements of this Policy so you can know the important parts right away to make an informed decision about your consent for our collection, use and disclosure of your personal data. By submitting this personal data to us via the Website, you consent to such collection, use and disclosure. You can find the details in the rest of the Policy. 

Personal data we collect from you but only with your consent	What we do with it	Third parties we share it with
Contact information – your name, email address, phone number,  job title and company name	Respond to your inquiry	Companies that provide communications services and infrastructure for the Website, and companies that provide CRM services
Event information – your name, email address, phone number,  job title and company name	Register you and communicate with you about the Datatonic event you are interested in	Companies that provide communications services and infrastructure for the Website
Candidate information – your name, contact information (email address, phone number and mailing address) and any personal information you submit in your C.V. or cover letter	Determine your suitability to join the Datatonic team and communicate with you about your job application	Companies that provide online job application services

Some Terms

Before we get started with the details, here are a few terms we think you should know as you read this Policy.

“Data Protection Laws” refers to the laws that are designed to protect your personal data and privacy in the place where you live. These include: (1) the “GDPR”, the European Data Protection Law which stands for “General Data Protection Regulation”, with the official name Regulation (EU) 2016/679 of the European Parliament and of the Council; (2) “PIPEDA” (Personal Information Protection and Electronic Documents Act), which is the Canadian Data Protection Law that applies to our activities in Canada; (3) Quebec’s an Act Respecting the Protection of Personal Information in the Private Sector as amended by Law 25 (the “Quebec Privacy Act”) that applies to our activities in Quebec; (4) the California Consumer Privacy Act (“CCPA”) which applies to our activities in the United States in certain circumstances; and (5) the “UK GDPR” which applies to our activities in the United Kingdom; please note that when this Policy refers only to the “GDPR”, this includes the UK GDPR as applicable. Datatonic is committed to adhering to all these applicable Data Protection laws. 

“Personal data” – this is information we collect from you or about you and which is defined in the GDPR as “any information relating to an identified or identifiable natural person.” It can be as simple as your name or your email, or something more complicated like an online identifier (usually a string of letters and / or numbers) that gets attached to you. Under PIPEDA, the Quebec Privacy Act and the CCPA, the equivalent concept is “personal information”, which is roughly the same. Any mention of “personal data” in this Policy shall also mean personal information. 

About Us and Contacting Us

Datatonic Ltd. (“Datatonic”), who owns and operates the Website, is a registered corporation located in London, United Kingdom, with an office at the address listed below. Where this Policy refers to “Datatonic,” it may refer to Datatonic and / or its affiliates, and their respective officers, directors, employees, agents, partners, principals, representatives, successors and assigns (collectively “Representatives”), depending on the context. Any reference to “we”, “our”, or “us” in this Policy shall also refer to Datatonic. In this Policy a website visitor or user may be referred to as “you”.

Under the GDPR, Datatonic is a “data controller”. That means we collect personal data directly from you and determine the purpose and means of “processing” that data. “Processing” is a broad term that means collection, use, storage, transfer or any other action related to your personal data; it is used in this Policy in that way. Under the Quebec Privacy Act, Datatonic is an “enterprise,” and Datatonic is an “organization” under PIPEDA.

 

If you want to ask us anything about what’s in this Policy, or anything else privacy- or data- related, or exercise any of your available privacy rights, you can contact:

Attn: Lennert Acke, COO, Data Protection Representative

Datatonic

Level 45, One Canada Square, Canary Wharf

London, E14 5AB
United Kingdom

Email: security@datatonic.com

    

Your Rights 

You have the following rights regarding your personal data held by Datatonic, and other privacy rights. Please note that not necessarily all of these rights may be available to you; this depends on the Data Protection Laws where you are located that apply to you. These rights may be exercised without affecting any prices or costs charged by Datatonic, if any. Please note that exercising certain of these rights may affect your ability to use some or all of the Website. 

• The right to withdraw at any time your consent for Datatonic to process your personal data;
• The right to have your personal data erased from Datatonic’s records;
• The right to access your personal data and any relevant information around its processing and use; 
• The right to have a copy of your personal data given to you in an easy-to-read format so that you can transfer it to any data controller or data processor;
• The right to have your personal data corrected or updated if you believe it is inaccurate or out of date;
• The right to opt out of marketing communications we send you, at any time;
• The right to know whether Datatonic sells or shares your personal data (and if so, who gets it). Please refer to that information elsewhere in this Policy, though you can contact our Privacy and Data Protection Officer if you need additional information or clarifications;
• The right to demand that Datatonic not sell your personal data. Please note, however, that Datatonic does not sell your personal data;
• The right to restrict the processing of your personal data if it is inaccurate or if our processing or use of it is against the law; and 
• The right to refuse any marketing or advertising targeted at you by Datatonic.

If you wish to exercise any of these rights, please contact our Privacy and Data Protection Officer at the contact information above, or refer to certain relevant sections further in this Policy. 

Personal Data Collected from You and What We Use It For

In the table below, please find all the personal data we may collect from you directly, what we use it for, and the legal basis under the GDPR for us having and processing this personal data. Under PIPEDA, the Quebec Privacy Act and the CCPA, the legal basis is your informed consent, and by submitting this personal data you acknowledge having granted this consent to Datatonic.

Personal data category	Personal data processed	What we use it for (the “purpose” of processing)	Legal basis for processing under the GDPR
Contact information	Your name, email address, phone number,  job title and company name	To respond to your inquiry when you fill out a contact form on the Website	Your consent in giving us this information
Event information	Your name, email address, phone number,  job title and company name	To register you for the event you wish to attend, and communicate with you about the event including to arrange for payment	Your consent in giving us this information
Candidate information	Your name, email address, phone number, mailing address and any personal information you submit in your C.V. or cover letter	Evaluate your job application, conduct a background check, and communicate with you about your application	Your consent in giving us this information

Personal Data Collected About You from Third Parties and What We Use It For

Datatonic does not routinely collect personal data about you from third parties, except for the following limited situations:

1. Datatonic uses a third-party service, Greenhouse, to collect the Candidate information described above. So technically they are a third party collecting personal data about you, but on our behalf. You can read more about how Greenhouse treats your personal data in their privacy policy and further below in this Policy; and 
2. To the extent that analytics identifiers are generated from third parties, these may be considered personal data collected from third parties, and you can find details about that further below in this Policy.

Sensitive Personal Data

We do not collect any of what the GDPR considers sensitive personal data from you, unless you voluntarily submit it to us via email, through your Candidate information or via other methods, which we encourage you not to do. 

Who We Transfer Your Personal Data To

We routinely share some of your personal data with certain types of third parties who are identified in the table below along with what they do with it. Some of those third-party recipients may be based outside your home jurisdiction. If you are in the European Economic Area or the U.K. — please see the “Transfer of Your Personal Data Outside of the European Economic Area” further down in this Policy for more information including on how we safeguard your personal data when this occurs.

We will share personal data with law enforcement or other public authorities if: (1) we are required by applicable law in response to lawful requests, including to meet national security or law enforcement requirements; (2) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the safety of any person; or (3) if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Website infrastructure or the Internet in general (such as voluminous spamming or denial of service attacks). 

We may also share personal data: (1) to a parent company, subsidiaries, joint ventures, or other companies under common control with Datatonic (in which case we will require such entities to honour this Policy); (2) if Datatonic merges with another entity, is subject to a reorganization, sells or transfers all or part of its business or assets (in which case we will require such entity to assume our obligations under this Policy, or inform you that you are covered by a new privacy policy).

We will never share your personal data with other third parties except under these circumstances. We do not sell or rent your personal data to any third party for direct marketing purposes or any other purpose. 

Personal data category	Who we transfer it to	What they do with it
Contact information	Companies providing technical infrastructure for the Website, specifically Vercel and Google	Store the information and transfer it to us so that we may respond to your inquiry when you fill out a contact form on the website
Contact information	Companies that provide email services specifically Google	Facilitate our responding to your inquiry
Contact information	Companies that provide CRM services specifically Pipedrive	Store the information so that we can contact you about Datatonic and our products and services
Event information	Companies providing technical infrastructure for the Website, specifically Google	Store the information so that we can retrieve it to contact you about Datatonic events you wish to register for, and arrange for payment
Candidate information	Companies that provide online job application services, specifically Greenhouse.	Store the information so that we may retrieve it and manage the application process; communicate with you about your application; perform background checks on our behalf, via the third-party Certn (Americas), or Zinc (EMEA)
Analytics identifiers and related information including IP address	Companies that provide data analytics for the Website, such as Google Analytics	Provide us with analytics about Website users and how the Website is used, as further detailed in the Limited Gathering of Information section below

Limited Gathering of Information for Statistical, Analytical and Security Purposes

Datatonic automatically collects certain information using the “Third-Party Analytics Program” Google Analytics to help us understand more about our Website visitors and users and how they use the Website, but none of this information identifies you personally, except via an alphanumeric string. For example, each time you visit the Website, we automatically collect (as applicable) your IP address, browser and computer or device type, access times, the web page from which you came, the web page(s) or content you access, and other related information. We use information collected in this manner only to better understand your needs and the needs of Website visitors and users in the aggregate. Datatonic also makes use of information gathered for statistical purposes to keep track of the number of visits to the Website, the specific pages on the Website, and users with a view to introducing improvements to the Website and our activities. 

Your IP address and other relevant information we collect using the Third-Party Analytics Programs may be used in order to trace any fraudulent or criminal activity.

Tracking Technology (“Cookies”) and Related Technologies

Datatonic uses tracking technology (“cookies” and related technology such as tags, pixels and web beacons) on the Website. Cookies are small text files placed on your computer or device when you visit a website, in order to track use of the site and to improve the user experience by storing certain data on your computer. By visiting or using the Website you agree to their use, but you may opt out of such use. 

Specifically, we use cookies and related technologies for the following functions:

• to provide general internal and user analytics and to conduct research to improve the content of the Website using the Third-Party Analytics Programs as described above in this Policy; 
• to serve you the Website in the appropriate language after you have chosen a language; and
• to assist in identifying possible fraudulent activities.

Your browser can be set to refuse cookies or delete them after they have been accepted and stored. You can refer to your browser’s help section for instructions, but here are instructions for the most commonly-used browsers and operating systems:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Opera
• Apple Safari
• iOS
• Chrome in Android

Please note that deleting these cookies may reduce your user experience on the Website. 

How We Protect Your Personal Data

We have implemented very strict technical and organisational procedures for ensuring that, by default, only personal data which are necessary for each specific purpose of the processing are processed by us. These procedures prevent your personal data from being lost; or used or accessed in any unauthorised way.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable supervisory authority of a suspected data security breach where the Data Protection Laws requires us to do so, and within the time frame required by the applicable Data Protection Law.

Datatonic uses only industry best practices (physical, electronic and procedural) in keeping any data collected (including personal data) secure. In addition, we use third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to operate the Website, and these third parties have been selected for their high standards of security, both electronic and physical. For example, Datatonic uses Google who have very strict security protocols, for hosting of the Website and related data, and storage of data including personal data. Please note we also use Medium for hosting of our blog, but no personal data is collected by Medium that Datatonic has access to. 

Finally, all information, including personal data, is transferred with encryption using Secure Sockets Layer (“SSL”) or Transport Layer Security (“TLS”), robust security standards for Internet data transfer and transactions. You can use your browser to check Datatonic’ valid SSL security certificate on the Website.

Transfer of Your Personal Data Outside of the European Economic Area (EEA) and the U.K.

For our European users, we endeavour to keep your personal data inside the EEA or the U.K. (as applicable). However, certain of our data processors (and Datatonic) are in other countries where your personal data may be transferred. However, these countries are limited to countries with particular circumstances that protect your data, specifically:

• Canada. We transfer personal data to our operations in Canada, but Canada has been determined to have an “adequate level of protection” for your personal data under European data protection law. 
• The United States. Your personal data is only transferred to companies in the United States that: (1) have signed agreements with us or have informed us that they are GDPR-compliant; and (2) have concluded the Standard Contractual Clauses for the transfer of personal data outside the EEA and the U.K. 

That’s it! You have the right, however, to refuse to have your data transferred outside the EEA or the U.K. Please contact our Privacy and Data Protection Officer to make that request. Please note that making this request may prevent you from being able to use certain portions of the Website.

Supervisory Authorities and Complaints

If you are in the EEA or the U.K., under the GDPR you have the right to make a complaint to the appropriate supervisory authority. If you are not satisfied with the response received or the actions taken by our Privacy and Data Protection Officer, or if you would like to make a complaint directly about Datatonic’ data practices, we invite you to contact the supervisory authority in your country. 

If you are in the U.K., you should contact the Information Commissioner’s Office who is the supervisory authority. You can reach them in a variety of ways, including by phone (0303 123 1113 in the UK) and mail (Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF). If you are in France, you should contact the Commission Nationale de l’Informatique et des Libertés which is the supervisory authority there. Their contact information can be found here. 

The full listing of all Data Protection Authorities (the supervisory authorities) across the EEA can be found here. 

If you are in Canada and you are not satisfied with the response received or the actions taken by our Privacy and Data Protection Officer, you can make a complaint to the Office of the Privacy Commissioner of Canada. Instructions on how to do so can be found on their website. In Québec you can make a complaint to the Commission d’accès à l’information, with the instructions for contacting them on their website. 

Data Retention

Your personal data will only be kept for as long as it is necessary for the purpose needed for that processing. For example, we will only retain your Candidate information for as long as you continue to be a candidate for a position with us. 

Automated Decision-Making

Datatonic does not use any automated decision-making processes in providing the Website.

Children’s Privacy Statement

The Website is not intended for children under the age of 16. We do not knowingly collect any personal data from a child under 16. If we become aware that we have inadvertently received personal data from a person under the age of 16 through the Website, we will delete such information from our records.

Changes to This Privacy Policy

The date at the top of this page indicates when this Policy was last updated. Every now and then, we will have to update this Policy, and we will update it no less than once every 12 months. You can always find the most updated version at this URL, and we will always post a prominent notice on the Website if we make significant changes. 

© Datatonic, Inc. 2023