Generative AI for Sports, Media + Entertainment

Fan Engagement
with Generative AI

Brands are seeing an increasing demand for engaging personalized fan experiences. So, what if your app or website had a 24/7 sidekick to answer any questions fans have about your league, sports team, venue, or entertainment platform? Start building your Generative AI Personalization Agent today.

Fan Engagement with Generative AI Concert

The value of fan engagement platform industry in 2024

Fan engagement platform annual growth 2024-2032

Of sports organizations consider fan engagement to be important to their organization's goals

Digital ticketing transactions expected to be reported in 2024

We’re giving the fans what they want.

Explore how you can deliver new experiences to boost loyalty, engagement, and revenue.

24/7 Fan Engagement: Always-on conversational interface providing instant responses to fan queries about teams, players, stats, and more.

Real-Time Statistical Insights: Instant access to a wide range of statistical data, from player performance to historical records, updated in real-time.

Dynamic Video Retrieval: On-demand video clips showcasing key moments, such as goals, assists, and memorable plays, enhancing fan engagement.

Personalized Fan Experiences: Tailored content and recommendations based on individual fan preferences, history, and interactions, offering a unique experience for every user.

Seamless Ticketing and Merchandising: Direct integration with ticketing and merchandising platforms to provide up-to-date information and facilitate purchases, boosting upsell opportunities.

Enhanced Interactive Content: Access to opinion-based answers linking to relevant blogs, articles, and multimedia content created by teams or leagues, enriching the fan experience.

Real-Time Updates and Notifications: Instant alerts and updates on live scores, match results, player injuries, and other critical information to keep fans informed and engaged.

Virtual Fan Assistance: Support for fan queries regarding schedules, venue directions, transportation options, and other logistics, providing a comprehensive virtual assistant experience.

 

Social Media Integration: Aggregated social media updates and highlights from official team and player accounts, keeping fans connected with the latest social buzz.

And when the fans win, you win.

Increase revenue through improved personalization and upselling, such as merchandise and upcoming live event tickets

Reduce churn by providing new innovative experiences to keep fans engaged

Increase customer satisfaction by making it easier to find answers to questions + book tickets online or in-app

It’s kick-off time.

We’ve developed a range of packages to help you make progress on your Generative AI journey, no matter where your business currently is. Datatonic’s Personalization Agent enables you to rapidly build a custom solution to start seeing real results fast.

Develop your GenAI roadmap by looking into what your business needs the most and how this could be solved with potential Generative AI use cases.

Assess if your GenAI use case is ready for production across reliability, scalability + security best practices.

Prove the value of your concept within a reduced scope, gather requirements and create a production roadmap.

Productionize your GenAI solution using architecture, security and CI/CD best practices.

Drive adoption through production support encompassing model lifecycle management, monitoring and improvement.

Enquire
today

Datatonic has several Generative AI solutions, ranging from workshops to explore the possibilities with GenAI on Google Cloud, to a full custom Generative AI model implementation, and managed GenOps platform.