The Importance of Hyper-Personalization During and Post Pandemic

    Author: Matt Garner   Personalization delivered at scale can no longer be a future business goal. COVID-19 has accelerated the need to create 1-2-1 experiences, which will be critical to engaging and retaining customers during and post pandemic.   In this article, we’ll walk through:  How online consumer behaviors have shifted due to COVID-19…
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