Datatonic’s Five Generative AI Agents Fast-track AI-Driven Value

While 90% of business leaders acknowledge GenAI’s potential to enhance various roles (Insight, 2024), three core challenges remain to realizing business value: 

1. The Paradox of Choice: The overwhelming number of potential GenAI applications has made it increasingly difficult to pinpoint high-impact use cases aligned to the business’ strategic objectives.
2. Innovation Paralysis: The lightning-fast advancements in technology is causing organizational paralysis to manage novelty, against complexity and risk. 
3. Quick to experiment, hard to scale: The rapid evolution of GenAI has left a gap in industry best practices that maximize business ROI and minimize risk (such as model inaccuracy and security threats).

Based on the expertise gained by delivering 70+ Generative AI projects over the past year, Datatonic has developed five Generative AI Agents to address these challenges and help businesses transform key business workstreams. 

1. Content + Marketing Agent: Assist your marketing and content teams with faster content generation, accurate messaging and performance analysis, to improve productivity and sales.
2. Personalization Agent: Provide personalized experiences to improve conversion, sales & loyalty, through content recommendations and conversational assistance. Cineverse is reducing user search times by 90%, and customer churn by 15+% with this agent.
3. Customer Service Agent: Offer frictionless service at a lower cost and improve customer satisfaction, with enhanced virtual assistance and conversational commerce. Hotelplan Suisse is using Generative AI to combine the expertise of 500+ travel experts and provide personalized holiday itineraries within minutes. 
4. Back Office Agent: Automate repetitive back office tasks, such as invoice processing or legal document drafting, to accelerate efficiency and reduce operating costs. Our GenAI-powered invoice matching solution for Liberty Global is reducing invoice processing costs by 70% and significantly reducing manual effort.
5. Productivity + Insights Agent: Support your employees with relevant insights, using analytics assistants and HR knowledge workers, to increase productivity and improve decision-making.

“Datatonic’s GenAI Agents were designed to target a specific business area and address a particular need or challenge. These solutions are customized to fit your existing setup, ensuring efficient achievement of your business goals. 

For example, if you are struggling to offer hyper-personalized user journeys to your customers, you can quickly solve this with our Personalization Agent, which contains modules that augment traditional recommenders using GenAI-powered user profiles, streamline product search & discovery, and dynamically change UIs based on user preferences.”

– Valentin Cojocaru, Head of Data Science, Datatonic

Datatonic empowers you throughout your GenAI journey, acting as your end-to-end partner. Our experts guide you from initial exploration to successful implementation, ensuring a strategic approach, meeting you wherever you are. We provide seamless PoC to production transitions, secure scalability, ongoing Managed Services, and Datatonic Academy training to maximize GenAI impact.

Do you need help prioritizing or scaling your GenAI initiatives? Get in touch.